Textbook Rental Agreement

This Rental Agreement (the "Agreement") is a contract between you and Georgian College of Applied Arts and Technology operating as Georgian Stores ("Georgian Stores") and applies to your rental of textbooks and/or course related materials ("Rented Materials"). This Agreement sets forth your rights and obligations and should be read carefully.

In this Agreement, "you" and "your" means any person renting material from Georgian Stores. Unless otherwise stated, "we", "our" or "us" will refer to Georgian Stores.

By signing this agreement or clicking “accept” you agree to the terms and conditions of this agreement, our privacy policy and our terms of use.You are agreeing that this agreement is legally binding between you and Georgian Stores.

Eligibility

In order to use the rental service, you must be 18 years of age or older, have a valid Georgian College student card, a valid Visa or MasterCard and a Georgian College email address.

In the event that a parent or guardian is completing the transaction with his or her credit card information, the parent acknowledges and agrees to be personally bound by the terms set out herein.

Pick-Up and Return

All Rented Materials must be picked up in person from Georgian Stores.

When you reserve Rented Materials online, you must pick them up yourself at the designated Bear Essentials location with a student ID or photo ID present.

When renting in-store, you must be present in person with your student ID, photo ID and valid Credit Card. If using a parent or guardian’s credit card, the parent or guardian must be present.

All Rented Materials must be returned to the campus store from which they were originally rented.

Rented Materials must be returned by the rental return due date designated by us at the time of rental. The rental return due date is on your receipt.

Rented Materials not returned by 5 p.m. on the specified rental return date will be considered late and subject to the fees outlined herein.

Payment and Fees

Your credit card will be charged the rental fee when your order is fulfilled. In the case of an online order, your order is fulfilled when we have confirmed that the ordered item(s) is in our inventory. There is no charge to your credit card for items that are not in stock. In the event that you do not pick up the item within two weeks of your placing your order, the order will be cancelled and your credit card will be credited. In addition, you must have a valid credit card on file with us at all times. If your credit card is due to expire during the rental term it is your responsibility to contact Georgian Stores and provide the new expiry date to be kept on file for the duration of the rental term.

If the credit card that we have on file for the rental is no longer valid or a purchasing limit has been reached we will bill you for the non-return fees.

Rented Materials not returned by the rental return due date, or Rented Materials returned not in Standard Condition will be subject to non-return fees. Non-return fees will be automatically charged to the credit card we have on file for this Agreement, as follows for each rental item: new book price, plus a processing fee of $10.00 for each book (plus applicable taxes). The new book price is based on the new book retail price at the rental return due date.

Non-return fees are in addition to the rental fee paid at the start of the term.

If you do not promptly pay the non-return fees in full, we have the right to place a financial hold on your Georgian College student account which may prevent you from registering in classes, obtaining transcripts, your diploma, or have other consequences until you pay the outstanding amount. We also have the right to transfer at our discretion any unpaid fees to a third party collection agency, and you agree that we are permitted to share with them any personal information necessary to assist them in obtaining payment from you.

Refund Policy

Refunds are at the sole discretion of Georgian Stores.

Textbooks must be in the same condition as when they were purchased. New books cannot have been used in any way that may render item non-returnable to the publisher, that is, new books must be in mint condition with no bent corners or creases, spine unbroken with no markings at all.

No refunds will be permitted for shrink wrapped items that have been opened (unless CDs or software are defective).

Original cash receipt must be presented.

Returns must be made no later than 10 business days from the original purchase.

No refunds will be accepted after the Refund Expiry Date.

Refund will be issued for original tender only. If payment was made with a credit or debit card, the same card must be used for refund. For verification purposes, identification (student card/driver's license) is required for all refunds exchanges.

Standard Condition

All Rented Materials must be returned in Standard Condition. Standard Condition will be determined by us at our sole discretion, but generally means book spine intact, no excessive damage to cover or contents, all original pages intact, all original components present, no water or coffee spills, and no excessive highlighting, writing or other markings. Normal use highlighting and writing is permitted.

Georgian Stores requires that Rental Materials be returned with the rental barcode sticker intact.

Your Responsibilities

You are responsible for loss or theft of all Rented Material.

Georgian Stores is not responsible for reminding you of your rental return due date. All notifications you receive by email are a courtesy. Rental returns must be made in person.

You agree to allow us to use email to communicate with you in regard to this rental Agreement. You will notify us immediately as to any change in your email address.

Disputes: All complaints involving Rented Materials, including without limitation, damage decisions, late charges and replacement costs of a new textbook, and lost or stolen textbooks, must be delivered to the Georgian Stores General Manager within 14 days of the rental return date. Complaints submitted after that time will not be accepted for review or action.

General Terms and Conditions

Rented Materials are the property of the Georgian Stores and remain so during the entire rental period.

This Agreement may not be assigned or transferred by you. We reserve the right to assign this Agreement at our discretion.

This Agreement shall be governed by the laws of the Province of Ontario and constitutes the entire Agreement between the parties there to relating to the subject matter hereof and no waiver or modification hereof shall be effective.

If for any reason any provision of this Agreement is determined to be invalid or unenforceable by any court of competent jurisdiction, the remainder of this Agreement shall not be affected thereby and all remaining provisions shall be valid and enforced to the fullest extent permitted by law.

You acknowledge that there are no representation and warranties, oral or written, express or implied, legal, statutory, customary, collateral or otherwise given or made by the company or any if our employees with respect to this Agreement. This contract supersedes all other written and verbal agreements.

Due to copyright legislation rented textbooks cannot be used to procure alternative formats provided by Centre for Access.